Refund policy

90 Day Money Back Guarantee & Returns Policy

At Bioptimizers.com.au, we stand behind the quality of our products.

That’s why all BIOptimizers products purchased directly from Bioptimizers.com.au come with our 90-Day Money Back Guarantee.

If you are not completely satisfied with your BIOptimizers product for any reason, you may request a refund within 90 days of the date of purchase, subject to the conditions below.

Our 90-Day Money Back Guarantee

To be eligible for a refund under this voluntary guarantee:

the product must have been purchased directly from Bioptimizers.com.au
your request must be made within 90 days of the purchase date
you must return the remaining unopened bottles of the product
if you open a second bottle of the same product, you are no longer eligible for this 90-Day Money Back Guarantee
free returns shipping

To start a return, please contact our Customer Happiness Team, who will guide you through the process and provide return instructions.

How to Request a Return

To request a refund under this policy, please contact us with:

your full name
order number
date of purchase
product name
reason for your request

Once your request is reviewed and approved, we will provide instructions for returning the eligible unopened bottles.

Refunds

Where your return is accepted under this 90-Day Money Back Guarantee:

your refund will be issued to your original payment method
the refund amount will exclude shipping and handling costs
refunds will be processed after the returned goods have been received and inspected

Products Purchased from Other Retailers

This 90-Day Money Back Guarantee applies only to products purchased directly from Bioptimizers.com.au.

If you purchased a BIOptimizers product from another website, marketplace, practitioner, clinic, or retail store, you will need to contact that original seller regarding their returns policy.